Quality Australian Web Hosting & design

  Dispute Policy  

   Dispute Resolution

Disputes over .com, .net and .org domain names are resolved by the procedure outlined below. This procedure applies to both declined domain name applications, and disputes over already-licensed domain names.

Stage	Description
Notice	The originator of the dispute sends notice of the dispute in writing to Zen115.
Negotiation and conciliation	The originator, Zen115 and any third parties must attempt to settle the dispute by negotiations and conciliation.
Arbitration	If the above attempts fail to settle the dispute, the parties agree to refer the dispute to a commercial disputes centre. All parties must agree to be bound by the ruling of the arbiter. The costs of the dispute are borne by the originator.